Be the employer of choice – because we treat people well and fairly, provide great career opportunities and attract and retain the very best people.

Delight our customers – because we want our customers not only to trust and reply on us but to enjoy working with us and be amazed at what we can do for them.

Live our values – because to make a difference our values must be translated into behaviours.

Be accident free – because we value everyone working directly or indirectly for Douglas OHI and will not put anyone at undue risk.

Provide a trusted investment – because our shareholders are looking for a reliable, ethical, sustainable financial return and growth.